Whatsapp business messaging8/15/2023 ![]() ![]() With WhatsApp Business, businesses can organize and categorize their customers with tags for easy access. How to Send a WhatsApp Bulk Message? Labels Note: You must have your business hours set in your business profile. Send always: Away message is always sent.Ĭustom plan: Away message is only sent during the specified time.Īfter-hours: Away message is sent after-hours only. Tap Schedule to schedule your away message. In the Away message section, tap the text of the message and edit the message.Activate the Send remote message option.Click on More options > Business tools > Away message.This feature not only helps you take time for yourself but also prevents your customers from getting the impression that you are neglecting them. You can choose when you can send Away messages to which customers. When you activate these messages, they are customizable messages that inform your customers that you are inactive outside of working hours. Tap Recipients and tick one of the options.Activate the Send welcome message option.Click on More options > Business tools > Welcome message.With this message, you can create an effective greeting for your customer. It is the message that is automatically sent to the first-time customers of the businesses. Welcome MessagesĪnother favorite feature of WhatsApp Business is the welcome messages. After saving your quick replies, all you have to do is press the “/” key on your keyboard, select the appropriate answer, and send it. This feature allows businesses to respond to frequently asked questions from their customers in less than a minute. It allows businesses to record messages that they often use to communicate with their customers. This feature allows businesses to quickly respond to recurring questions from their customers. Quick replies are among the most popular features of WhatsApp Business. Go to WhatsApp Business- open Settings > Business settings > Profile. To add information about your business to your account If you want your account to be a verified account, WhatsApp must confirm that your account is a verified company account. ![]() A business profile helps brands build user loyalty by giving companies an identity. Prepare a business profile with useful information for your customers such as an address, description, and email address. What is WhatsApp Business? Most Popular WhatsApp Business Features Business Profile In this way, it supports businesses to create more advanced customer experience processes for their customers. WhatsApp Business, which is also very important in terms of accessibility, adapts to customer communication trends. In addition, thanks to the advanced features businesses can create a fast and uninterrupted communication process for their customers. In this way, users can easily communicate with support teams from a platform they already use. WhatsApp Business gives businesses the chance to connect with their customers on the world’s most preferred platform. Why is WhatsApp Business Important for Businesses? In this article, we have listed the most popular WhatsApp Business features that facilitate customer service. There are several WhatsApp Business features you can use to create a more advanced, optimized, and fast customer communication process. ![]() It’s all about the size of your company and the features it needs in customer service. Statistics show that over 170 million people send messages to a WhatsApp Business account. More than 1 million messages are sent on WhatsApp per second. Many of these users use WhatsApp to communicate with businesses in real-time. WhatsApp is the world’s most popular messaging app. What are the most popular Whatsapp Business features you know?
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